August 2025 

Message from Matthew J. Gordon, Founder of mFiRSTS.com


People are important. All people. 


Your success is our success.


Thank you for taking time to learn about my business philosophies and motivations.


What've I done?

I've employed a vast number of matter-of-fact technologies, new or old, to get competitive advantages for my teams. 

Examples of my expertise and innovations over decades:


What've I accomplished?


Personally, it doesn't matter to me. The journey is happening, now.

This is an exciting time in America! Real change is happening.


New advances in relational math and analytics are everywhere. 


Because of the potential impact, my focus is now on high-level ITSM maturity assessments of corporations with 10,000+ employees!


And in this moment, I've found the perfect partner in Varex Solutions!

Varex Solutions' proprietary ITSM maturity assessments uncover critical process gaps, benchmark performance across key practice areas, and deliver a prescriptive roadmap to drive measurable, continuous improvement.

Together, our special purpose is reconnecting C-Level executives to their true ITSM leadership and growth potential.